Frequently Asked Questions
Everything you need to know about our luxury knitwear and accessories.
Where are Begg x Co products manufactured?
Our products are designed and manufactured at our mill in Ayr on the west coast of Scotland, where we combine traditional craftsmanship with modern innovation.
What is your global shipping policy?
We offer worldwide shipping via premium couriers. Delivery times vary by region, but most international orders arrive within 3-7 business days.
How do I care for my cashmere scarf or knitwear?
We recommend professional dry cleaning or careful hand washing in lukewarm water with a specialist wool detergent to maintain the integrity of the fibers.
What is your return policy for online orders?
You can return any unworn items in their original packaging within 28 days of receipt for a full refund or exchange.
Are your materials sustainably sourced?
Yes, we are committed to ethical sourcing. We work closely with suppliers who adhere to the Sustainable Fibre Alliance (SFA) standards for goat welfare and environmental protection.
Can I track my order once it has been dispatched?
Once your order leaves our mill, you will receive an email notification containing a tracking link to monitor your delivery in real-time.